TERMS & CONDITIONS

1. Hello and Welcome!
When you hop on our site (www.track.one), you’re entering the world of Track One Ltd.—that means you’re cool with the rules we’ve laid out here. Whether you’re browsing, shopping, or just lurking, these Terms apply no matter how you access the site (phone, laptop, time-travel device, etc.).
If you make an account (which is totally free and awesome), you get a couple of pages:

• Profile Page

• Account Page

 
These pages are private—like your skincare routine secrets—unless we say otherwise.
We might tweak these terms sometimes (because life happens). If we do, we’ll update them here. Keep checking in if you’re into that sort of thing.
 
2. Our Stuff = Our Stuff
We pour a ton of energy into the stuff on our site—so please don’t borrow, steal, remix, or re-post it without asking (unless you’re just placing an order or leaving a review, in which case, go nuts).
 
3. Don’t Mess With Our Name
Our name, Something Korean, logo, and vibes are all part of the our magic. Don’t use them to sell knockoff stuff or throw shade. That’s just not cool.
 
4. Products Are For You (Not Your Side Hustle)
Everything we sell is for personal use only. So please don’t try to buy a truckload of toner to resell on the corner of the internet. That’s why we sometimes limit how much you can buy.
Also, we give our best shot at describing products accurately, but we’re not doctors—and we didn’t even play one on TikTok. Got serious questions about ingredients or effects? Call your doc, not us.
 
5. Color Me Cautious
We try to show you what colors look like, but screens are tricky. Your fave blush might look more “peachy” or “not-so-peachy” IRL depending on your screen settings.
 
6. What You Post Is Yours (But Still Your Responsibility)
You’re the boss of your own content—reviews, questions, photos, playlists about lip balm, whatever. Just make sure it follows the rules:

• Don’t upload anything sketchy, stolen, mean, or illegal.
   

• You gotta be logged in to post stuff.
   

• Don’t impersonate someone else (unless you’re doing a killer impression in a video and they’d be flattered).
   

• We can remove content that breaks the rules.
   

• If you’re sharing pics/videos, make sure they show the product, not your cat wearing mascara (as funny as that might be).
   

BTW, anything your device sends us via Bluetooth while you shop in-store (like location info) is covered under our Privacy Policy—not here.
 
7. Keep It Chill – Use Content At Your Own Risk
Our community is passionate, opinionated, and sometimes dramatic. If you read a review that says a product “changed their life,” remember that’s their life. Take everything with a pinch of salt and a good moisturizer.
We’re not responsible for any bad advice, drama, or unicorn tears you might come across in the content posted by others.
 
8. Your Submissions = Public Art (Kinda)
When you post on our site, you're basically saying, “Hey world, here’s my take.” That means:

• You still own your content
   

• But you’re giving us permission to use it (like featuring it in our marketing, etc.)
   

• Don’t post anything you don’t have the rights to
   

• We don’t pay for business ideas, sorry Shark Tank hopefuls
   

• No, you can’t take it back once it’s out there
   

 
8a. How Reviews & Q&A Work (a.k.a. The Beauty Banter)
We LOVE your feedback—it helps everyone find their holy grails. You can:
Leave a Review

• Rate stuff from 1–5 stars
   

• Share what worked (or didn’t)
   

• Add pics or videos if you’re feelin’ fancy
   

• Be real, be helpful, and please don’t just say “it’s good”
   

Ask/Answer Questions

• Got a beauty dilemma? Ask away!
   

• Know the answer to someone else’s? Share the knowledge!
   

• No medical questions, though. We’re not WebMD.
   

You’ll need to create a Beauty Insider nickname that shows up with your posts—choose wisely, it sticks!
And yes, we moderate everything to keep the vibe friendly and spam-free. If something’s inappropriate or breaks the rules, it’s getting the boot.
 
Pics, Vids, & Other Uploads: The Nitty-Gritty
Photos:

• Must show the actual product
   

• Keep ‘em clear, cute, and under 2MB
   

• No blurry pics from 2007, please
   

Videos:

• Under 5 minutes
   

• Must be on YouTube
   

• No ASMR unless it's makeup-related (okay, maybe even then)
   

 
Moderation = Keeping It Classy
We read and check everything before it goes live. Sometimes stuff gets removed after being posted if it doesn’t meet our standards. Don’t take it personally—we’re just curating the good vibes.
 
Got a Customer Service Issue?
Need help with your order, shipping, returns, or pricing? Slide into our support inbox—we got you.
 
TL;DR 📌

• Make an account and play nice
   

• Use the stuff you buy, don’t sell it
   

• Leave honest, helpful reviews
   

• Ask beauty questions, not medical ones
   

• Upload cool photos/videos
   

• Don’t be weird, mean, or illegal
   

• We moderate everything
   

• You still own your content, but we can use it
   

• Contact us for actual help