FREE SHIPPING OVER $50 CANADAWIDE
PRIVACY POLICY
Privacy Policy (No Snooze Edition)
Hey! 👋
We’re Track One Ltd. and we respect your right to privacy—like, a lot. This policy breaks down what we collect, how we use it, and how we keep it safe. No legal jargon, just the real talk.
1. Who we are
We’re Track One Ltd., based at:
📍 422 Richards St, Suite 170
Vancouver, BC
V6B 2Z4, Canada
This policy covers how we handle your info when you hang out on our site or use our services.
2. What info we collect
Here’s the kind of stuff we may collect:
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Info you give us – Like your name, email, or anything you type into forms.
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Auto-collected stuff – Like your IP address, browser type, and what pages you clicked on.
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Cookies 🍪 – These help us remember your settings, keep things running smooth, and see how the site’s doing.
No creepy spying, promise.
3. Why we collect it
We use your info to:
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Make the site work (like, at all).
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Chat with you when you need help.
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Improve our vibe (a.k.a. make the site better).
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Send updates if you’ve said “yes” to them.
No spam. No nonsense.
4. Sharing your info
We never sell your info. Ever.
Sometimes we share it with trusted third parties (like cloud providers or email tools) to help run things—but only the stuff they need, and only if they play by the same privacy rules.
5. Your rights
You’ve got options. You can:
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Ask what info we’ve got on you.
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Ask us to delete or update it.
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Unsubscribe from emails (just hit the link in the message).
Want to make any of those moves? Email us at privacy@track.one (or your preferred contact).
6. How we protect your info
We’ve got strong security tools in place to keep your data safe from shady stuff. That said, the internet’s not bulletproof, so don’t go posting your social insurance number or secret family recipes.
7. Where your info might go
We're in Canada 🇨🇦, but some of our partners may be elsewhere (like the U.S. or EU). No matter where, we make sure your info’s handled with care.
8. Changes to this policy
If we ever tweak this privacy policy, we’ll post the updated version here. If it’s a big change, we’ll try to give you a heads-up.
9. Got questions?
We're here for you. Drop us a line at privacy@track.one and we'll get back to you faster than you can say “cookie banner.”
Under 19?
Under 19 and posted something you didn't mean to? Just want to disappear from our online world for a bit? - don't worry, we've got you (as does the Canadian Government, which is who makes this promise a strong one!)
Just send your username to legal@track.one and will will remove all your original posts (we'll try and get the reposts too, AI is wonderful at stuff like that, but we can't guarantee it.
Over 19 and want a do-over too? You know what, we'll do the same for you too!